Short Links for a Small Business, and Where to Put Them

Most guides about short links are written for marketing teams running campaigns. That is not what a small business needs. A small business needs one or two links that work everywhere and never have to be explained.

Here is where they actually go, in the order they tend to pay off.

Cover for the digily.uk guide on where small businesses use short links
Short links · Nine places they earn their keep · digily.uk

Your social profiles

Instagram, TikTok, Facebook and Google Business Profile all give you a link field. Filling each one with a different destination is the most common mistake, because it means every change becomes four changes.

Put the same short address in all of them. When your priority changes, you edit the link once and every profile follows. If you need the profiles to show different things, use a bio page behind the address and reorder the page instead.

Your email signature

A signature is read hundreds of times a month and clicked rarely, which makes it a bad place for a long URL and a good place for a short one.

One line does the job: the thing you want people to do, and the address that does it. Booking, ordering, or a price list, depending on the business.

Quotes and invoices

This is the one most businesses miss. A quote is read carefully by someone who is already interested, which makes it the highest intent piece of paper you send.

A short link at the bottom pointing at a payment page, a deposit form or a review request costs nothing to add and gets used. Because the destination is editable, you can change what it points at between the quote and the follow up without reissuing anything.

Places where it gets said out loud

Voicemail, radio, a market stall, a conversation on a doorstep. In all of these, the link has to survive being spoken and then typed from memory.

That rules out anything with a hyphen in an awkward place, anything that sounds like two words, and every random code ever generated. Say the address out loud before you commit to it. If you find yourself adding "all one word" or "with a dash", pick something else.

Then look at what worked

The reason to run all of these through one system is that afterwards you can see which of them did anything.

Statistics show clicks and scans per link, with country, city, device and the site people came from. That is usually enough to answer the only question that matters: was the leaflet worth it, or is everything coming from the profile link?

Give it a month before you draw conclusions, and change one thing at a time. A short link makes the change cheap, which is the point.

Start on Digily Link

Take a digily.uk address.

Open a free account, pick digily.uk from the domain list and start sharing links that carry a British ending.